Plumbers Specialty Supply ("PSS") Terms of Use

Agreement:

PLEASE READ THESE TERMS OF USE ("Terms"). Use of this website is subject to these Terms and may be changed at any time without notice. You acknowledge that PSS reserves the right to refuse or terminate your access to this website at any time. By using this website, you agree to be bound by these Terms.
IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT USE THE WEBSITE.

Trademarks:

All trademarks displayed on this website are trademarks or registered trademarks of their respective owners. PSS does not claim any right or interest in said trademarks, and they are being displayed for information purposes only to indicate product compatibility.
PSS and the PSS LOGO are registered trademarks of Plumbers Specialty Supply.

Disclaimer:

All content is provided on an "as is" or "as available" basis, without any express or implied warranty of any kind including warranties of merchantability, or fitness for any particular purpose. In no event shall PSS or its suppliers be liable for any damages whatsoever (including, without limitation, damages for loss of profits, business interruption, loss of information) arising out of the use OR inability to use the website or its content.
PSS does not warrant the accuracy or completeness of the content found on the website. Every effort is made to ensure that the information on our website is accurate and complete, however if an error should occur PSS reserves the right to correct it.

Privacy:

As part of our day to day operations, we collect the personal information of our customers. This information may include mailing addresses, phone numbers, business names, or other personally identifiable information. We use this information to provide the products and services that are requested as well as to send product information from time to time. We will never sell, rent, or otherwise give away any of the information provided to us unless required or allowed by law. PSS does not guarantee the security of any information transmitted to or from our website.
DO NOT SUBMIT PAYMENT INFORMATION ON OUR WEBSITE. Should you wish to pay for purchases with a credit card, a member of our staff will contact you when your order is ready to ship.

General:

All prices shown on this website are in Canadian Dollars. Prices are subject to change without notice. Please contact our order desk if you would like to set up terms with us.

Limited Warranty:

PSS products are carefully inspected for manufacturing defects, however it is not always possible to detect hidden defects. Said products are warranted only to the extent that PSS will replace without charge, products proved to have manufacturing defects within six (6) months of the date of delivery thereof and only when installed by a licensed professional contractor who installed said product in accordance with applicable local plumbing and installation codes, and provided PSS has been given an opportunity to inspect the product alleged to be defective and the installation or use thereof. No warranty is included against any expense for removal, re-installation or other consequential damages arising from any defect. The warranties set out above are the only warranties of merchantability and fitness for a particular purpose.

Product Returns:

Any claims in regards to short shipments or damaged goods must be reported within 10 days of receipt of goods. Any defective merchandise is returnable for credit subject to inspection. NO MERCHANDISE WILL BE ACCEPTED FOR CREDIT WITHOUT A RETURN AUTHORIZATION NUMBER. If returned items are found not to be defective, they will be returned to you with your next order. Items ordered in error are subject to a 25% restocking charge and must be returned freight prepaid. COLLECT SHIPMENTS WILL BE REFUSED. Non-Stocked and Special Order items are not returnable.

Thank you for choosing Plumbers Specialty Supply for your plumbing and hardware needs.
We appreciate your business.